WELL PLAYED TRAVEL · TRUST CENTER
Digital-product refund policy
The 7-day fit promise for Well Played NOLA digital planning products.
Effective and last reviewed: August 5, 2026
Our 7-day digital-product fit promise
If a Well Played NOLA digital system materially differs from its description or you cannot access it, request help within seven days of purchase using the support form inside the product. We will restore access, correct the material issue, or refund the digital product.
What is not covered
A change of mind, changed travel plans, a provider’s price or availability, or dissatisfaction with a third-party booking does not establish that the digital product was misdescribed. We do not refund tours, transportation, lodging, or other provider purchases; the provider’s rules apply.
How requests are handled
Include the purchase email, product name, and a clear description of the access or description issue. Approved refunds are returned through the original payment method; financial institutions control when the credit appears.